Frequently asked questions

Everything you need to know about booking, fares, safety and coverage with UghelliRides.

How do I book a ride?

Message us on WhatsApp (+234 806 571 1644) or use the booking form on our homepage. Tell us your pickup, destination and time — we confirm your car and driver within fifteen minutes.

How are fares calculated?

Fares are fixed and quoted before your trip — no roadside negotiation, no meter surprises. The class of car you choose (Economy, SUV, Executive, Luxury or Group) determines the rate, always stated clearly upfront.

Are your drivers verified?

Yes. Every UghelliRides driver is screened, licensed and trained. We verify identity, driving licence and vehicle roadworthiness before a driver joins our network.

What areas do you cover?

We operate across Ughelli, Warri, Effurun, Asaba, Sapele, Agbor and surrounding Delta State — plus interstate trips to Benin, Port Harcourt and Lagos.

What payment methods do you accept?

Cash on pickup and bank transfer are available today. Card payments and USSD are coming soon.

How do owners and drivers get paid?

Payouts are based on, or as agreed between, the company and the driver or the owner of the vehicle. Payment can be made daily, weekly or monthly, depending on the arrangement.

Is fuel included?

Prices are given with two options: either a fuel-price-included rate, or a rate without fuel included. Whichever option you choose is confirmed clearly before your trip.

Can I hire a car for a wedding or event?

Absolutely. We offer dedicated wedding and event packages with elegant, well-presented vehicles and professional chauffeurs.

Do you provide chauffeurs or can I drive myself?

Both. Every UghelliRides vehicle comes with a vetted chauffeur as standard. Self-drive is available on select vehicles under strict conditions — a valid driver's licence, a refundable deposit, and full insurance cover. Availability varies, so ask us when booking.

What is the cancellation policy?

Free cancellation up to 6 hours before pickup. Later cancellations attract a fee, and no-shows are charged a portion of the fare.

Still have questions? Book or contact us